Pitfalls in communication
Communication is one of the ultimate qualities we apply in different situations. In a business environment, effective communication is a crucial skill to suc...
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Continue the hunt for the root cause
Finding the root cause is not a trivial task. Often, seemingly obvious causes of a problem lay far away from the most essential one. The plentiful cluster of...
In pursuit of the root cause
Your organization has lost a tender again. A chief engineer left a company on short notice. A number of defective products exceeded the day limit. Projects p...
Effective problem solving
“One should never impose one’s views on a problem; one should rather study it, and in time a solution will reveal itself.” Albert Einstein
An inability to reach an agreement:
is it always a conflict?
Conflicts are part of any organization. Some of them have a destructive nature that ruins a productive working climate. Others are essential elements to sync...